Basic Information on Data Protection

Responsible: Bay Lingo, S.L. (NIF: B56327810) - “Bay Lingo”.

Purposes: Offer and manage language teaching services and activities, and related activities; provide contact, consultation, and communication tools with interested and related persons, responding to requests and inquiries; inform, organize, and disseminate Bay Lingo's activities and initiatives; send informative and commercial communications related to our services; manage and analyze the use of our website and presence on social networks.

Legitimation: Need for data processing for the management of our services ("contractual or pre-contractual relationship" according to article 6.1.b of the GDPR); consent of the interested party (GDPR art. 6.1.a); legitimate interest of Bay Lingo (GDPR art. 6.1.f).

Recipients: No data communications to third parties are foreseen, except legal obligation or specific cases. Publication of images of customers, students, and persons related to the company on Bay Lingo's website and social media presence.

Rights: You can exercise the rights regarding the protection of your personal data at Plaza Marqués de Seoane, s/n, Bloque 3, bajo, Bc, 20110 Pasaia (Gipuzkoa) or at the email address info@baylingo.com. Privacy Policy and Personal Data Protection of Bay Lingo, S.L.'s website.

1. Data Controller

The Data Controller is Bay Lingo, S.L., hereinafter “Bay Lingo” or “Data Controller”. NIF: B56327810 Address: Plaza Marqués de Seoane, 3, bajo, C Population: 20110 Pasaia (Gipuzkoa) Email: info@baylingo.com

2. Applicable Legislation

The basic legislation on personal data protection applicable to the data processing carried out by Bay Lingo is: a) EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”). b) Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (“LOPDGDD”). c) Their respective complementary and development regulations.

3. Websites and Social Media Channels

The official website of Bay Lingo is located at www.baylingo.com. The main official channels of Bay Lingo on social and professional networks are: Instagram, Facebook, “X”, Linkedin and TikTok. For the purposes of this Privacy Policy, hereinafter the official website of Bay Lingo and official channels on social networks will be referred to, all of them, as “the website”, unless otherwise specified.

4. Purposes and Legitimate Bases

In compliance with current regulations on Personal Data Protection, users are informed that the personal data they provide through any means located on the website or official channels on social networks of Bay Lingo (via email, forms, etc.), or as a result of their use, may be incorporated into Bay Lingo's data processing systems.

The purposes of the data processing that may occur through Bay Lingo's website are:

a) Offer and manage language teaching services and related activities in which Bay Lingo participates. Main legal basis: Need for data processing for the management of our services ("contractual or pre-contractual relationship" according to article 6.1.b of the GDPR)

b) Provide contact, consultation, and communication tools with interested and related persons, responding to requests and inquiries. Main legal basis: Consent of the interested party (GDPR art. 6.1.a), when providing their data for these purposes

c) Manage and analyze the use of our website and presence on social networks. Send informative communications related to our services and activity. Main legal basis: Legitimate interest of the Data Controller (GDPR art. 6.1.f)

5. Duty of Confidentiality

The Data Controller is committed to the privacy and protection of users' data. The processing of their personal data will be carried out confidentially and in compliance with this regulation.

6. Collection of Personal Data

The Data Controller does not require you to provide personal data to access the website. However, on the website there may be forms (contact, registration, etc.) whose use requires the user to provide personal data, mostly identifying or contact information. The user provides their personal data voluntarily and freely. Bay Lingo does not request more personal information than is necessary to carry out the requested service.

Users who submit/include any type of content (data, documents, texts, videos, sound, photographs, graphics, messages, or other material) declare and guarantee that they do so in compliance with the conditions expressed herein and with current legality. Users who include personal data of third parties declare that they have their express and demonstrable consent for their processing. The inclusion of third-party data without their express consent is prohibited.

The user is solely responsible for the accuracy, correctness, and legitimate processing of the included data, releasing Bay Lingo from any responsibility in this regard. Users guarantee and respond, in any case, for the accuracy, validity, and authenticity of the personal data provided and undertake to keep them duly updated. Failure to complete or incorrectly complete fields indicated as mandatory in the website forms may result in the Data Controller not being able to fulfill the user's request.

The Data Controller will collect personal data in an appropriate, relevant manner according to the purposes, utilities, services, or benefits included on its website, in a determined, explicit, and legitimate manner, so under no circumstances will fraudulent, unfair, illegal, or any means that could in any way endanger the legitimate rights of users be used. Sending information through this website necessarily implies express acceptance of this privacy policy and the general conditions of the website.

7. Collection of Data from Minors

Some services may be aimed at minors. In these cases, if applicable according to the regulations on personal data protection, the Data Controller would request the consent of parents or legal guardians for the collection of data from minors.

Bay Lingo recommends that users consult the different materials related to the protection of personal data of children and young people developed by the supervisory authorities.

This information (recommendations, manuals for using new technologies, educational videos, etc.) is available on the websites of the Basque Data Protection Agency:

http://www.avpd.euskadi.eus/s04-5249/es/contenidos/informacion/publicaciones_avpd/es_def/index.shtml#tab_item2063

and the Spanish Data Protection Agency:

http://tudecideseninternet.es/aepd/

8. Registers and Subscriptions

In the case of subscribing to newsletters or similar services, which involve the processing of personal data, users may request the unsubscribe from such services at any time by sending a request to the email address info@baylingo.com or using any other means that Bay Lingo provides for this purpose, such as the mechanism called "Unsubscribe," located at the end of the newsletters themselves.

9. Job Applicants at Bay Lingo

The person who submits their curriculum vitae offering their candidacy to work at Bay Lingo through forms, email, social or professional channels, or similar mechanisms, is informed, as established in the regulations on Personal Data Protection, that the data provided through their job application will be incorporated into our data processing called "Curricula and Personnel Selection."

Their data may be used for the purpose of participating in future personnel selection processes at Bay Lingo, which may be conducted internally or by external companies contracted by Bay Lingo to carry out personnel selection processes.

Bay Lingo will keep your resume for an approximate period of one year. After this period, the data will be destroyed applying the necessary security measures to guarantee its confidentiality.

If you do not agree with any of the described purposes, please inform us in writing as soon as possible. Likewise, if there is any change in your data, please keep us informed. You can exercise the rights related to the protection of your personal data (deletion, access, rectification, limitation of processing, portability, opposition, etc.), as well as any request on this matter as indicated in the section "Rights of Interested Parties" of this Privacy Policy.

10. Links to Social Networks and Web Channels

This website may offer links to social networks and external websites and channels. Bay Lingo assumes no responsibility regarding these linked sites. The user who accesses social networks and external websites and channels related to Bay Lingo, from the links located on this website or in any other way, is expressly informed that the terms of use, privacy policies, cookie policies, and any conditions or regulations depend on the entities responsible for such social networks and websites and channels, and never on Bay Lingo.

11. Bay Lingo's Presence on Social Networks

Bay Lingo has profiles on social and professional networks, with the main purpose of promoting its services and activities. The publications offered through these channels will be indicative.

By registering on Bay Lingo's profiles with your profile on the social or professional network, the user gives their express consent to Bay Lingo for the processing of their personal data in accordance with this Privacy Policy.

The information and personal data voluntarily provided by the user through Bay Lingo's social networks may be processed for the purpose of contacting the user and attending to the queries and requests they make, sending informative and commercial communications, managing events, contests, draws, invitations, and similar activities, knowing the opinion or assessment of the user about Bay Lingo and its publications, and managing, in general, Bay Lingo's presence on social networks.

Users are informed that the information and content (data, texts, videos, sound, photographs, graphics, comments, messages, or other material) that they publish through Bay Lingo's social networks (including, where applicable, personal data) may be publicly available to other users of the social networks and may be visible, commented on, and shared freely by their visitors, on the terms established by each social network.

From the user's profile settings on each social or professional network, the user can configure which information they want to make public in each case, see the permissions they have granted, delete or deactivate them, and manage their publications according to their criteria and the rules of use of each social or professional network.

The user will be solely responsible for ensuring that their publications comply with current legislation, the rules of use, and privacy policies established by the corresponding social or professional network and those of Bay Lingo, which assumes no responsibility for the publications made by each user. Bay Lingo will unilaterally delete, without prior notice, any content that it considers infringes current legislation, the rules of use, and privacy policies established, or that it considers inappropriate.

Bay Lingo may follow other profiles on social or professional networks or retweet posts from third parties, without this implying any type of connection with them.

In turn, Bay Lingo's channels on different social or professional networks may be followed by other users of those networks, or their posts may be retweeted by third parties, without this implying any type of connection with them.

Bay Lingo reserves the right not to respond to messages or comments received through these channels. Bay Lingo may modify or delete the posts issued on its social or professional networks at any time and without prior notice.

By becoming a follower or clicking "Like" on social or professional networks, you consent to the processing of your personal data within the corresponding social or professional network environment, in accordance with their privacy policies, Bay Lingo's access to the data contained in the contact list, and to have its publications, including expressly commercial ones, appear in your notices and notifications.

If the user wants to stop following Bay Lingo's official channels on social or professional networks, they must do so using the tools provided for this purpose by each social network.

12. Security Measures

Bay Lingo will process the personal data contained in its data processing systems by adopting the technical and organizational measures necessary to guarantee their security and prevent their alteration, loss, processing, or unauthorized access, taking into account the state of the technology, the nature of the data stored, and the risks to which they are exposed, whether from human action or from physical or natural means, in accordance with the applicable legislation regarding security measures for the processing of personal data. However, users are informed that computer security measures are not impregnable, and they are not immune to possible illegal and improper intrusions, which would not be the responsibility of the Data Controller.

In order to guarantee the security and privacy of the user, this website uses encryption technology based on secure connection layer protocols (https), so that browsing is as secure as possible.

13. Security Breaches

The user must immediately notify Bay Lingo of any incidents, security breaches, unauthorized or improper access detected in relation to the website, private areas, access keys, presence on social or professional networks, or any other circumstance that compromises the security and confidentiality of the information or the proper functioning of the website.

Preferred notification mechanisms are established at the email address info@baylingo.com.

14. Retention Period

The personal data provided will be retained for the time necessary to fulfill the purpose for which it is collected, determine any liabilities that may arise from the purpose, or for the period established by applicable regulations in each case (accounting, fiscal, administrative, etc.), after which they will be deleted by adopting the necessary security measures to ensure their confidentiality.

15. Rights of Interested Parties

You can exercise the rights related to the protection of your personal data (access, rectification, deletion, limitation of processing, portability, and opposition), as well as withdraw consents granted or make any other request on this matter by writing to Bay Lingo, at Plaza Marqués de Seoane, 3, bajo, C, 20110 Pasaia (Gipuzkoa), or by email at info@baylingo.com.

The request must be accompanied by a copy of an identity document of the requester. If the request is made as a legal representative, in addition to the copy of the identity document of the requester, a document accrediting such representation must be attached.

The supervisory authority to which you can address in case of disagreement with the resolution of the requests or to file a complaint is the Spanish Data Protection Agency: www.aepd.es.

16. Validity and Modifications

The Data Controller reserves the right to modify its privacy policy according to its criteria, legislative or jurisprudential changes. If the Data Controller makes any modification, the new text will be published on this website, where the user may become aware of it. In any case, the relationship with users will be governed by the rules provided at the precise moment of accessing the website. Therefore, the Data Controller recommends visiting this privacy policy each time you connect to the website.

17. Jurisdiction

The relationships established between Bay Lingo and the user will be governed by the provisions of the current regulations regarding applicable legislation and competent jurisdiction. However, in cases where the regulations foresee the possibility for the parties to submit to a jurisdiction, Bay Lingo and the user, with express waiver of any other jurisdiction that may correspond to them, submit to the Courts and Tribunals of Donostia (Gipuzkoa).

Bay Lingo will pursue the breach of this Privacy Policy, as well as any improper use of the content presented on this website by exercising all civil and criminal actions that may correspond under the law, including those of an economic nature.